Today’s conversation is all about things going badly wrong. We cover this by talking about situations that feature in the plots of action movies. My guest is Mark Harris. Mark is a crisis management and crisis communications expert with decades of experience working at the forefront of these areas. Mark has worked on over 150 incidents of kidnapping, extortion, and hostage-taking around the world. He has also dealt with 19 cases of vessel hijacking, the majority of which were undertaken by Somali pirates. Prior to that, mark served for 14 years in the British Army. And as you will hear, saw service in Germany at the time of the fall of the Berlin Wall, in Cyprus as part of the UN Peacekeeping contingent, and as a Military Observer in Cambodia when he and his team were taken hostage by the Khmer Rouge.
Mark knows of what he speaks and his experience helping organisations and individuals deal with these types of acute crises offers a number of lessons that are applicable to a range of contexts. We talk about all of that including the dynamics of kidnapping, crisis preparedness, management and communication, and much more.
Show notes:
Mark’s blog post “Agile Leadership in a VUCA World”
The Weaponisation of Everything by Mark Galeotti
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Our free course module “How to Set Up Any Decision for Success” from our upcoming course How to Make Decisions With Calm and Confidence
This episode is all about our ‘built environment’. In other words, infrastructure – our roads, bridges, water system, and digital infrastructure. After listening to this one, it’s more than likely that you will never think about this topic in the same way again.
Think about when our roads and bridges were built. Who was in the room (often decades ago) making the decisions? What did they know? How do these decisions impact us today? What does that mean for current infrastructure decisions? A lot. Infrastructure can be viewed as 'institutional relics".
Meet today’s guest, Daniel Armanios. Daniel is the BT Professor of Major Programme Management at the University of Oxford’s Säid Business School. His research and teaching integrates civil engineering with organisational sociology to better understand how organisations can coordinate to build, manage, and maintain infrastructure systems. Daniel is a super interesting guy – a Rhodes Scholar with a Ph.D. in Management Science and Engineering from Stanford University, he is an interdisciplinary expert yet a practical thinker. He has amazing insights and this leads to a fascinating conversation.
We cover things like:
Show notes:
Daniel’s inaugural lecture at the University of Oxford
Daniel’s research on bridges
Flint Michigan water crisis
Jackson Mississippi water crisis
Pittsburgh Fern Hollow Bridge and its collapse
Kathleen Eisenhardt on simple rules
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Like what you heard?
Subscribe and/or leave a rating and review on Apple Podcasts: http://apple.co/1PjLmK
Subscribe on Stitcher: http://www.stitcher.com/podcast/all-things-risk/the-all-things-risk-podcast
Subscribe on Spotify: https://open.spotify.com/show/7z8jmcbiemLawrHmay65kH
Follow the podcast on Twitter: https://twitter.com/RiskThings
Drop us a note: allthingsrisk@gmail.com
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Our free course module “How to Set Up Any Decision for Success” from our upcoming course How to Make Decisions With Calm and Confidence