Today I welcome fellow Canadian Michael Hartley to the show. Michael is the director of InterKnowlogy, mining and energy. And that is a firm that operates at the intersection of risk management, human factors and data science to enhance decision-making. This conversation covers a wide range of fascinating stuff, mostly about how decisions get made during complexity and crises, mostly from Michael's background in energy and mining. However, the insights are applicable to a huge number of other contexts. And we cover the importance of decision making and critical thinking, understanding when decisions get made in organizations, data quality and presenting information, managing crises, AI and much more.
Show Notes:
Books and Papers
- "Thinking in Systems: A Primer" by Donella H. Meadows
- "The Black Swan: The Impact of the Highly Improbable" by Nassim Nicholas Taleb
- "The Fifth Discipline: The Art & Practice of The Learning Organization" by Peter M. Senge
Concepts and Tools
- Goodhart's Law
- Cynefin Framework by Dave Snowden
- Scenario Planning
Additional Resources
- Deepwater Horizon Incident
- Shell's Scenario Planning
- Resilience Engineering
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